Top FAQs & Troubleshooting
Here is a list of the most popular FAQs concerning ATEN products and software.Apache Log4j Critical Vulnerability on ATEN Products?
[Release Date: Jan. 11, 2022]
Regarding the recently published vulnerability in Apache Log4j (CVE-2021-44228), ATEN is releasing fully updated firmware versions of its UPS ViewPower software to address potential concerns.
For users that are running Java 7, ATEN has released the latest version of ViewPower, V1.04, to fix log4j 2.12.1, with full OS support, including Linux, Mac, and Windows. Those users running Java 7 are encouraged to upgrade to this version.
The fully updated firmware versions are now available. Please refer to the following table:
Product Series:
ViewPower software used for listed UPS product series:
Suggested Action:
Please visit the product page / Support & Downloads tab in the Software & Drivers section
Other ATEN products are not affected. We will keep monitoring the issue and if there are any further concerns related to ATEN’s products, we will provide an update immediately. Should you have more questions, please contact ATEN Global Service at http://eservice.aten.com for assistance.
Please regularly check for updates from ATEN about equipment and firmware. ATEN reserves the right to change or update this advisory at any time without notice.
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